Homes and commercial properties
Nationwide
Our incident command team removes water from offices, retail spaces, facilities, and other businesses while prioritizing safety and operational continuity.
Signs to look for
As the coordinated steps continue, if you notice any of these problems, call us before water has more time to spread into nearby materials.
As the coordinated steps continue, wet floors in public areas are a slip and injury exposure the moment you open the doors. As the coordinated steps continue, circuits serving a wet zone stay off until an electrician clears them.
As the coordinated steps continue, building systems live there, and a wet panel or boiler can take the whole property offline.
To keep the incident under control, once water crosses a demising wall there is a second occupant, a second policy and often a liability question.
From the first status check, a saturated tile can hold surprising weight above a workspace.
From the first status check, water in a chase or plenum travels along pipes and conduit into rooms that look untouched.
To keep the incident under control, closed buildings concentrate whatever is evaporating overnight.
What happens
Our incident command team adjusts the work to which materials took on water, how far the water traveled, and which materials can be saved.
From the first status check, commercial buildings have owners, property management and occupants. As the coordinated steps continue, we establish who signs the work authorization and who receives updates, in writing, on day one.
With the scene stabilized, your office gets a current certificate of insurance, with additional insured and waiver of subrogation wording where your vendor requirements call for it.
From the first status check, we work inside your access rules: sign in, badges, escort requirements, elevator use and loading area assignments.
With the scene stabilized, we mark the wet boundary on a plan of the space, room by room and suite by suite.
From the first status check, truck mounted extractors and submersible pumps remove bulk water first.
From the first status check, a sealed work area barrier of zip walls and poly separates the work zone from occupied areas.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What to expect
With the scene stabilized, here is how we usually handle commercial water removal near the United States.
From the first status check, square footage, occupancy, tenants and your revenue clock all shape the incident plan. As the coordinated steps continue, we open a file and start the command sequence while you are still on the phone.
Your callTo keep the incident under control, we walk your engineer through shutting the supply or isolating the riser. As the coordinated steps continue, if the valve can only be reached through standing water, stop and call the utility.
+5 minutesFrom the first status check, certificate of insurance, W-9 and any vendor forms go to your office by email.
+15 minutesTo keep the incident under control, we establish the entrance, elevator or freight route, and who lets the crew in. From the first status check, crews are mobilized today or tonight depending on your window.
Before we arriveAs the coordinated steps continue, we map the wet boundary together with meters and a thermal imaging camera.
On arrivalTo keep the incident under control, bulk water comes out and barriers go up in the same visit.
First hours on siteWith the scene stabilized, air movers and dehumidifiers are placed with a logged unit count. From the first status check, baseline readings in each area establish the starting point for the sequenced drying record.
Before we leaveUnderstanding the cost
As the coordinated steps continue, we explain the recommended work and price before you approve the job. As the coordinated steps continue, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| Affected area up to about 1,500 square feet in a commercial suite, clean water, three to five drying days | National estimate. The per foot band applies to the metered wet zone, which is usually smaller than the whole suite. | $3,000 to $12,000 |
| One commercial floor or roughly 5,000 to 10,000 square feet | With the scene stabilized, national estimate. To keep the incident under control, larger footprint, many more equipment days and more project coordination. | $12,000 to $45,000 |
| Commercial water removal billed by affected area, clean water | National estimate. Higher than residential rates because of access, sealed work area and incident documentation demands. | $4 to $9 per square foot |
| Commercial water removal on contaminated water | With the scene stabilized, national estimate. From the first status check, adds protective work, cleaning, disinfection and controlled disposal over the same area. | $9 to $18 per square foot |
| After hours dispatch on the first visit | To keep the incident under control, national estimate for the after hours call out. | $100 to $400 |
| Compressed schedule surcharge for extra crews and equipment | With the scene stabilized, national estimate. As the coordinated steps continue, used when reopening sooner is worth more than the added mitigation cost. | 20 to 50 percent above the standard schedule |
Affected square footage across the building
To keep the incident under control, work plan is measured on what meters find wet, suite by suite.
How clean the water was
As the coordinated steps continue, a failed supply line inside the building sits at the bottom of the range.
How fast you need the space back
With the scene stabilized, a normal drying schedule costs less than a compressed one.
Equipment units multiplied by days
To keep the incident under control, air movers run roughly $25 to $40 per unit per day.
After hours and weekend labor
As the coordinated steps continue, after hours dispatch is commonly $100 to $400 nationally, and overnight shift work carries a labor premium.
Access and staging difficulty
From the first status check, long hose runs, freight elevator scheduling, security escorts and distant parking all add hours.
Why timing matters
From the first status check, water can keep moving into nearby materials even when the surface looks dry.
To keep the incident under control, payroll runs, rent runs, and rescheduled customers may not come back. To keep the incident under control, in most commercial losses the interruption outgrows the sequenced drying invoice within days.
With the scene stabilized, a tenant without a reopening date looks at rent abatement clauses and temporary space.
To keep the incident under control, business income is paid over the period of restoration, and many policies apply a waiting period first.
From the first status check, water that migrates into a neighboring suite brings a third party claim toward the building.
Helpful service information
With the scene stabilized, start with the short explanation. From the first status check, open a card if you want a little more detail.
The physical clock is familiar.
The commercial version of a water loss has two clocks running at once. The physical clock is familiar.
Water travels along conduit and pipe in a plenum above the ceiling, then drops into rooms far from the source.
Commercial buildings hide water in places homes do not have. Water travels along conduit and pipe in a plenum above the ceiling, then drops into rooms far from the source.
As the coordinated steps continue, truck mounted extractors have a practical hose reach, so upper floors and deep floorplates need portable extraction staged from a service elevator.
As the coordinated steps continue, access is a real engineering constraint on commercial work, not an inconvenience. As the coordinated steps continue, truck mounted extractors have a practical hose reach, so upper floors and deep floorplates need portable extraction staged from a service elevator.
Help near you
Choose your area below, or call (855) 876-9548 and describe how the incident started.
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Get a Quote: (855) 876-9548Common questions
From the first status check, the sequenced drying science is the same. From the first status check, everything around it changes. From the first status check, commercial jobs add vendor paperwork, badging, after hours access windows, multiple stakeholders and phased reopening.
As the coordinated steps continue, very often yes. As the coordinated steps continue, we contain the work zone with barriers and controlled airflow, protect walkways, and run disruptive stages outside business hours.
To keep the incident under control, yes. As the coordinated steps continue, we send a current certificate of insurance with the vendor forms your office needs, including additional insured and waiver of subrogation wording where required.
To keep the incident under control, yes, and on commercial jobs it is usually the better plan. As the coordinated steps continue, extraction, demolition and equipment changes run in after hours windows.
To keep the incident under control, as national estimates, an area inside the incident zone up to about 1,500 square feet commonly runs $3,000 to $12,000.
With the scene stabilized, extraction is usually finished in hours. To keep the incident under control, drying typically takes 3 to 5 days, longer for dense assemblies.
To keep the incident under control, whoever is responsible for that space under the lease, and whoever will be billed. As the coordinated steps continue, we establish this in writing on day one.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
As the coordinated steps continue, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
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